Terms and conditions
TERMS AND CONDITIONS OF USE
- DEFINITIONS
The terms "we," "us," or "our" refer to Monte-Carlo Société des Bains de Mer, and the terms "you" or "your" refer to the user of our online gaming services.
- AGE RESTRICTIONS
You must be at least 18 years old to use our online gaming services. If you are under the age of 18, you will not be permitted to create an account with us.
- ACCEPTANCE OF TERMS AND CONDITIONS
By creating an account and using our online gaming services, you agree to be bound by these Terms and Conditions. You acknowledge that you have read, understood, and agreed to abide by all the terms and conditions contained herein.
- USE OF OUR SERVICES
You may only use our online gaming services for personal entertainment purposes. You may not use our services for any commercial or unauthorized purposes.
- ACCOUNT CREATION AND VERIFICATION
To create an account with us, you must provide accurate and complete information. We reserve the right to request additional documentation to verify your identity. If we reasonably believe that you have provided false information, we may refuse to activate your account.
- SECURITY MEASURES
We employ various security measures to protect our systems and ensure fair play, including TLS 1.3 encryption, Cloudflare DDoS protection, and PCI DSS Level 1 compliance. However, no system is completely secure, and we cannot guarantee that our services will be free from errors or malicious activities.
- RESPONSIBLE GAMBLING
We are committed to responsible gambling practices. You acknowledge that you have read and understood our Responsible Gambling Policy, which can be accessed on our website.
- GAMSTOP AND AFFORDABILITY CHECKS
You agree to comply with any requests from us or third-party service providers regarding Gamstop self-exclusion or affordability checks. Failure to comply may result in restricted or blocked access to our services.
- BONUSES AND PROMOTIONS
We reserve the right to offer bonuses and promotions subject to terms and conditions that may be different from these Terms and Conditions. You agree to read and understand any bonus terms before participating.
- WAGERING REQUIREMENTS
You acknowledge that you must fulfill any wagering requirements associated with our bonuses or promotions before withdrawing any winnings.
- WITHDRAWALS AND PAYMENT TERMS
We reserve the right to set withdrawal limits, and we may request additional documentation to verify your identity for withdrawal purposes. You agree to comply with our payment terms and conditions.
- COMPLAINT RESOLUTION
You acknowledge that you have read and understood our complaint resolution process, which can be accessed on our website.
- GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by and construed in accordance with the laws of Monaco. Any disputes arising from these Terms and Conditions or your use of our services shall be resolved through arbitration in accordance with the Arbitration Rules of the Monaco Chamber of Commerce.
- CHANGES TO TERMS AND CONDITIONS
We reserve the right to modify or update these Terms and Conditions at any time without notice. You agree to review these Terms and Conditions regularly for changes.
- BINDING EFFECT
These Terms and Conditions shall remain in effect until terminated by either party, at which time all rights granted under these Terms and Conditions shall cease to exist.
By creating an account with us and using our online gaming services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.